Big City Beards is please to spotlight one of our local retailers, The Soap Exchange Victoria. They have been serving the community of Victoria, BC for almost 30 years.
We love to support local independent retailers and we want our Victoria customers to know that they can purchase our products locally, avoiding shipping costs, and support one of our local independent retailers across Canada. Our Shop Local Program goal is to support our independent retailers by letting our customers know where they can purchase our products locally.
We are proud to highlight one of our retailers located in Victoria, BC:
The Soap Exchange Victoria
1393A Hillside Avenue
To help you to get to know your local retailer better and to learn more about the other products and services they offer, we asked The Soap Exchange Victoria Team the following questions:
Describe what makes your business unique, what your customers love about your business?
"The Soap Exchange was Vancouver Islands very first refill store, and we have been operating for nearly 30 years. It was started with three goals in mind – to be kind to the earth, kind to our bodies, and kind to one’s budget! We have a wide demographic of customers that have been supporting us for years, some even decades, and we believe it is because we are honest about what we do. We have always been transparent with our product and policies, and stand behind our goods. It has earned their confidence, and we are grateful for each and every person who walks through our doors!"
Describe your primary business and services?
"As a refillery, our main purpose is to reduce packaging waste. We can refill any clean and dry bottle or container, and encourage customers to bring in packaging that they already have, even if it is from other brands or stores – waste not, want not! We also provide ready made product in-store, on which we charge a refundable deposit to encourage customers to bring it back for refill, or return for reuse!
The product selection that we have is all 100% biodegradable, and we have a wide variety of products that are scent free, and great for those with sensitive skin. There is no unnecessary filler in our products either, so whether it is concentrated, or ready to use, a little goes a long way. This helps customers save money while being kinder to the earth as well."
What is the most important thing you want customers to know about your business?
"We want our customers to know that we appreciate each and every one of them, and always welcome questions. Our goal is to get the right product in your hands for the task at hand, and share our wealth of information with you. We want our customers to feel confident about their choice, and will endeavor to do whatever it takes to achieve that!
During our operation, we have diverted over 800,000 bottles and containers from the waste and recycling streams. That’s a lot of plastic! We also ensure that the 20L pails we get our bulk product in are sent back to the manufacturer for reuse, so when we say that we’re committed to refilling and reusing, we mean it!"
What does supporting organic and fair trade products mean to you and your business?
"There are a lot of product choices out there, many of which are not as healthy as they seem. Greenwashing is a problem, but making conscious choices to support organic products, helps to ensure that the best ingredients possible are used. Fair trade is an important practice in business overall because it ensures that all people who are involved in the supply chain are paid well and treated fairly. We all deserve a good quality of life!"
What is it like to work with Big City Beards?"BCB is a high quality unique product line and it fits very well with other products we offer. We love partnering with other local brands with similar ethics and visions, so working with BCB feels like a natural choice for us. They have a great product, excellent communication and vendor support, and fun people to work with! We also appreciate that they continue to develop resources and seek out new knowledge, staying up to date on all the latest info!"
Buy Local & Support Your Community
We want to say Thank-You to the team at the Soap Exchange Victoria for taking the time to answer these questions and for being such a great retail partner. We really like their store and are impressed with the products they offer to make it easy for anybody to actively become part of the solution for preserving our environment. We encourage our customers in the area to visit this location for their Big City Beards Organic Beard Care products and learn more about how the team at The Soap Exchange Victoria can help you to reduce your impact on the environment. The Soap Exchange Victoria carries our full line of Organic Beard Oil & Wood Combs. For more information about our organic beard care and product use instructions, check out our blogs here.
Thank you for taking the time to learn more about our Shop Local Spotlight Retail Partner, if you have any questions or comments regarding this post please feel free to send us an email.
"Taking care of your beard doesn’t have to be tricky, it’s quite the opposite. If you use the right tools and products you can have a full healthy beard without too much effort at all."
- Jeff Weigel, CEO
Big City Beards is committed to producing easy to use beard care products that just work. Taking the guessing game out of maintaining a groomed & professional looking beard. We are proud to be the leading producer of organic, fair-trade, and socially responsible men's beard care & grooming products in Canada.